Sub-processors
Draft dated 11 November 2026.
ReckonOS is provided by Digital Elixir Ltd, a company incorporated in Nigeria with the Corporate Affairs Commission (RC 1482355), whose address is Suite A2, Saham Plaza, Alexandria Crescent, Wuse II, Abuja, Nigeria (“ReckonOS”, “we”, “us”).
These are the companies that process personal data for ReckonOS, what they do and what they receive. We update this page, and email workspace admins, before a new sub-processor starts handling workspace data.
| Provider | What it does | Data it handles |
|---|---|---|
| Oracle Corporation (Oracle Cloud Infrastructure) | Application server and database for the app and the API, in the Oracle Cloud region we operate, with encrypted backups in object storage. | All account and workspace data, with credentials and contractor tax IDs encrypted as described in the privacy policy. |
| Cloudflare, Inc. | DNS, proxy, CDN, TLS and network protection in front of reckonos.com, the app and the API, on its global edge network. This website and the app are served from our Oracle server through Cloudflare. | Traffic passing through, including IP addresses and request details. It caches public files only and does not store the customer database. |
| Paddle.com Market Ltd | Merchant of record for ReckonOS subscriptions and trial fees paid through Paddle, charged in US dollars: checkout, receipts and sales tax. | The billing name, email, country and payment details you give Paddle at checkout. |
| Paystack Payments Limited (a Stripe company) | Payment processor, based in Nigeria. Takes card payments in US dollars for ReckonOS subscriptions and the trial fee where your billing country is routed to Paystack, with Digital Elixir Ltd as the seller, and charges renewals to the saved card. | Your billing name, email and billing country, and the card details you enter on Paystack’s page, which Paystack handles and keeps. We receive payment references and results, not card numbers. |
| Flutterwave | Payment processor. Takes card payments in US dollars for ReckonOS subscriptions and the trial fee where your billing country is routed to Flutterwave, with Digital Elixir Ltd as the seller, and charges renewals to the saved card. | Your billing name, email and billing country, and the card details you enter on Flutterwave’s page, which Flutterwave handles and keeps. We receive payment references and results, not card numbers. |
| NOWPayments | Crypto payment processor, when it is the one we use. Takes prepaid crypto payments for a month or a year of a ReckonOS plan, priced in US dollars, with Digital Elixir Ltd as the seller. | Your billing name, email and billing country, the amount due, and the crypto payment you make on its page, which NOWPayments handles. |
| UAB “Decentralized” (CoinGate) | Crypto payment processor, based in Vilnius, Lithuania, when it is the one we use. Takes prepaid crypto payments for a month or a year of a ReckonOS plan, priced in US dollars, with Digital Elixir Ltd as the seller. | Your billing name, email and billing country, the amount due, and the crypto payment you make on its page, which CoinGate handles. |
| Resend, Inc. | Transactional email: delivers ReckonOS’s own emails from reckonos.com, such as sign-in and verification links, trial, billing and deletion notices, export links and the weekly digest. | Recipient email address, the content of those emails, and delivery events such as bounces. |
| Zoho Corporation (Zoho Mail) | Hosts our mailboxes at reckonos.com, including hello@, billing@ and [email protected]. | Messages you send to those addresses and our replies, including your name, email address and anything you write. |
Not third parties
- Analytics: Umami runs on our own servers. No analytics company receives anything.
- Receipt scanning: the OCR engine and the malware scanner run on our own servers.
Service providers without access to customer data
- Better Stack (uptime monitoring and our status page): checks from outside our servers that the public pages of this website, the app, client payment links and the API answer, and shows the result on our status page. It only requests public addresses and receives no account, workspace or client data, so it is not a sub-processor. If that ever changes, it moves to the table above first.
- Open Exchange Rates (currency exchange rates): our server asks it for the latest US dollar exchange rates, used for invoices settled in a second currency and for tax thresholds. The request carries only our own API key, never account, workspace or client data, so it is not a sub-processor.
Providers you choose
- Your mail server: when you connect your own SMTP server in Settings > Email, invoices and reminders to your clients go through it. That provider works for you, not for us.
- Your payment gateways: Stripe, Paystack, Flutterwave, PayPal or another gateway you connect receive the invoice details needed to take your client’s payment, under your own agreement with them.
Other recipients
When you ask ReckonOS to check a client’s VAT number, the number goes to the European Commission’s VIES service or to HMRC. These are public authorities answering a lookup, not sub-processors.
Questions
Email [email protected] with “Sub-processors” in the subject. See also the privacy policy and the data processing agreement.